JollyO Books showcases a variety of nature-based art from local, national and international artists. We help artists share their work and generate an income for themselves while doing so.
To protect the quality and value of the artwork, we offer most of the designs as limited or single-print editions. We typically offer only 20-250 shirts per limited edition design or a single shirt per single-print design. Once those quantities are gone, they are gone forever.
A small amount of designs are available in higher quantities (Standard Editions). However, there is no guarantee that these designs will be restocked once they are sold out.
Here is the link to our detailed return policy: JollyO Books Return Policy
Here is the link to our terms and conditions: JollyO Books Terms of Service
Here is the link to our privacy policy: JollyO Books Privacy Policy
Here is the link to our comprehensive size charts: JollyO Books Size Charts
We print our beautiful art designs on the Bella + Canvas 3001Y for Youth sizes S - XL. These relaxed-fit, unisex t-Shirts are made of soft, pre-shrunk, 100% Airlume combed and ring-spun cotton; a delight against your child's skin.
Be sure to check our size charts for the perfect fit before ordering: JollyO Books Size Charts
We use DTG or Direct to Garment printing for all of our t-shirts. Direct to Garment printing offers high quality prints that use the full color spectrum with no limitations.
Machine wash cold and inside out with like colors on a gentle cycle with mild detergent. Use non-chlorine bleach only when needed. For best results, hang dry after wash. You may also tumble dry with cool/low heat.
Fabric softener may cause fading. Do not iron. Do not dry clean.
Note: if you must iron the shirt, turn it inside out and iron on the lowest setting.
Our shirts are 100% pre-shrunk cotton. However, all 100% cotton shirts shrink over time. To slow the shrinkage of your shirt, make a habit of hanging it to dry instead of using a dryer.
No. We do not produce adult T-Shirts at this time.
All major credit cards. We are looking at accepting popular wallets like Google and Apple pay in the future. However, we will never accept Paypal.
You will be charged for your order at the time the order is placed. If you cancel the order before the order is moved from 'Pending' to 'Shipped', your money will refunded back to your card. Allow 7-10 business days for the money to be returned to your bank account or credit card.
Orders can not be canceled once they have been shipped.
Please confirm the billing address, zip code and 3 digit security code on the back of your card all match what is on file with your bank. For your security, we do not store or keep any identifiable information regarding your credit/debit card. Given that, we recommend you get in touch with your bank.
You can update your shipping address by logging into your account. Then from the menu on the left, go to "Addresses" and click "Edit" next to your shipping address.
This does not change the shipping address for any of your orders. If you need to change the shipping address on an order still marked as "Pending", please send us a message to change it as soon as possible.
Once your order has been marked as "Shipped", it is not possible to change your shipping address and we will need to resend them to the correct shipping address you provide once they are returned to us.
Please verify your shipping address before you submit your order. If an order needs to be reshipped, you are responsible for the cost of reshipping the items once they are returned to us. If they are not returned to us, you will be responsible for ordering them again and having them shipped to the correct address.
NOTE: If you have provided an incorrect address for a single-print edition shirt and it is not returned to us, no refund will be issued and the shirt will not be re-listed in our shop.
Yes, you can remove items from your order or cancel it entirely while it's still in the "Pending" state. Once the status of the order is changed to "Processing" or "Shipped", no changes can be made.
If you would like to purchase something else after you've placed your order, you will have to create and submit a new order for those additional items.
Because our t-shirts are offered in limited quantities and are custom printed for each customer, we are unable to accept exchanges. If you’re unsure which size would be a better fit, check the sizing charts on the product pages for the items you wish to buy.
We’re so sorry if the product you ordered is wrong or arrived damaged. To help us resolve this for you quickly, please email us HERE within 14 days of receiving your order with photos of the wrong/damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
Due to the custom printing and limited edition nature of our products, all sales are final. Before placing your order, please refer to our Size Guides to ensure that you select the best fit and verify your shipping address.
All items may be returned with 30 days of purchase for a full refund OR Exchange for the following reasons:
- The item is damaged (i.e. torn, soiled, etc.).
- The wrong item or the wrong color/size item was shipped.
- The item is defective or misprinted.
If you receive an item that you believe falls into one of the above categories, please login to your account and submit a return request within 14-days of receiving your order. Include photos of the item, as well as a brief description of the issue.
Do not return an item until your return request has been approved.
Please keep in mind that we cannot make refunds or exchanges on any item that has been washed, worn, or damaged after delivery.
Items must be returned to us before an exchange OR refund can be granted.
Shipping costs are non-refundable.
Note: Return shipping costs are at the responsibility of the customer.
* We are sorry, but we can not accept returns OR exchanges if we ship the right item and the right size that you ordered but it doesn't fit or you just don't like it. Please see our Size Guides to make sure the size you order matches the measurements of the wearer. If you don't like the shirt when it arrives, please consider donating it to someone in need.
Charitable Returns:
All returns in wearable condition are donated to shelters and other charitable organizations.
Refunds are only offered to customers that receive wrong or damaged items as outlined in our return policy. If any of these apply, please contact us HERE with photos of wrong/damaged items and we will take care of it for you.
Shipping is $5 for the first item and $2 for each additional item. Free shipping on orders of $100 or more.
NOTE: All items are shipped via the United States Postal Service. Priority and/or Expedited shipping is not available.
We only ship within the United States which includes all 50 states. We do not ship to US territories.
It will take 3-10 days for your order to ship.
Currently, the shipping time for deliveries within the US is 8-11 business days.
Pending means you order has been submitted and your card has been charged. However, the order has yet to be sent to the printer. While your order is still marked as "Pending" you are able to make changes.
Unfortunately, if we're not notified before the order is shipped there is very little that we can do. Please verify your shipping address before you submit your order. If there is a problem with your shipping address, contact us before your order is sent out and we will make the necessary changes.
If an order needs to be reshipped, the customer is responsible for the additional cost.
USPS does a decent job with delivering packages before they mark them as delivered. Unfortunately, sometimes an order was marked as delivered, but did not show up for a few more days, so please be patient.
In the meantime, please check with your neighbors, friends, family, or roommates to see if they might have picked up the package. Then contact your local USPS branch.
If your package is lost in the mail, we are not liable.
Before getting in touch with us, please help us out by doing the following:
- Check your shipping confirmation email for any mistakes in the delivery address.
- Ask your local post office if they have your package.
- Stop by your neighbors in case the courier left the package with them.
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, login to your account and submit a return request.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at HERE.